Terms of Service | SchedulePeak

The short version: By using schedulepeak.com or engaging SchedulePeak (a service of AA Ventures LLC) for our services, you agree to these Terms. If you don't agree, please don't use our Site or Services. These Terms include important information about messaging consent, dispute resolution, and limitations on our liability.

1. Agreement

These Terms of Service ("Terms") form a binding agreement between you ("you," "your," or "Client") and AA Ventures LLC, a limited liability company organized under the laws of the State of Indiana, operating under the brand name SchedulePeak ("SchedulePeak," "we," "us," or "our"). These Terms govern your access to and use of schedulepeak.com (the "Site") and any services we provide to you (the "Services").

By visiting the Site, submitting a form, communicating with us, or engaging us for Services, you confirm that you have read, understood, and agree to these Terms and to our Privacy Policy.

2. Eligibility

You must be at least 18 years old and authorized to enter into a binding contract on behalf of yourself or your business in order to use the Services. By using the Services, you represent that you meet these requirements.

3. Description of Services

SchedulePeak provides done-for-you AI-powered answering, scheduling, and lead follow-up services for home service businesses. Our Services may include, but are not limited to:

Configuring and operating an AI voice agent that answers calls on your behalf
Setting up automated SMS and email follow-up sequences for missed calls and inbound leads
Building and managing appointment-scheduling workflows that integrate with your calendar
Ongoing tuning, monitoring, and optimization of the system
Customer support related to the Services

Specific deliverables, pricing, billing terms, and service levels for engaged clients are described in a separate written engagement document or order form that, together with these Terms, governs the relationship.

4. Quote Requests and Inquiries

Submitting a quote request form on the Site does not create a contract for Services. A quote request is an invitation for SchedulePeak to respond with information and a proposal. A binding agreement for paid Services is formed only when both parties sign or otherwise agree in writing to a separate engagement document.

5. Communications and SMS Consent

5.1 Service-Related Communications

By submitting a quote request or otherwise communicating with us, you authorize us to contact you using the contact information you provide. If you check the required service-message consent on the quote form, you also consent to receive non-marketing text messages from SchedulePeak related to your inquiry, including appointment confirmations, quote follow-ups, and service notifications.

5.2 Marketing Communications

You may separately consent to receive marketing and promotional text messages from SchedulePeak by checking the marketing-message consent box on the form. Marketing consent is always optional. You may opt out of marketing messages at any time by replying STOP, without affecting your ability to receive service-related messages or to use the Services.

5.3 Message Frequency, Costs, and Help

Message frequency varies. Standard message and data rates may apply per your carrier's plan. Reply HELP for assistance or email hello@schedulepeak.com. Reply STOP to opt out at any time. Opt-outs are honored across all SchedulePeak messaging programs within 24 hours.

5.4 No Sharing of Mobile Numbers or Opt-In Data

SchedulePeak does not share, sell, rent, lease, or otherwise transfer your mobile phone number or SMS opt-in information to any third party for any purpose, including marketing.

6. Acceptable Use

You agree not to use the Site or Services to:

Violate any applicable law, regulation, or third-party right
Engage in any unlawful, fraudulent, deceptive, or harmful activity
Send spam, unsolicited messages, or unauthorized commercial communications
Transmit any virus, malware, or other malicious code
Attempt to gain unauthorized access to any portion of the Site, our systems, or any related network
Interfere with or disrupt the integrity or performance of the Site or Services
Reverse engineer, decompile, or attempt to extract source code from any portion of the Services
Use the Services in connection with any business that we determine, in our reasonable discretion, is engaged in unlawful or high-risk activity

We reserve the right to suspend or terminate your access to the Site or Services for violation of these Terms.

7. Intellectual Property

The Site, the Services, and all content, software, designs, logos, trademarks, and materials related to them are the exclusive property of AA Ventures LLC or its licensors and are protected by United States and international intellectual property laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for the purposes contemplated by these Terms. No other rights are granted.

The "SchedulePeak" name and logo are trademarks of AA Ventures LLC.

8. Client Content and Data

If you become an engaged client, you may provide us with information about your business, your customers, and your operations ("Client Content"). You retain all ownership rights in Client Content. You grant SchedulePeak a limited license to use Client Content solely as necessary to deliver the Services. We will treat Client Content in accordance with our Privacy Policy and applicable law.

9. Fees and Payment

For engaged clients, fees, billing cycles, payment methods, and refund terms are set forth in the applicable engagement document or order form. Unless otherwise specified, fees are billed monthly in advance, are non-refundable except as expressly stated, and are exclusive of applicable taxes.

10. Disclaimers

THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, SCHEDULEPEAK AND AA VENTURES LLC DISCLAIM ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that the Site or Services will be uninterrupted, error-free, secure, or free from harmful components, or that any information generated by the AI voice agent or other automated systems will be accurate or complete in every instance. You are responsible for verifying critical information and for the operation of your business.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL SCHEDULEPEAK, AA VENTURES LLC, OR ITS OFFICERS, MEMBERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS, THE SITE, OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE THREE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

12. Indemnification

You agree to indemnify, defend, and hold harmless AA Ventures LLC, SchedulePeak, and our officers, members, employees, and agents from and against any third-party claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to (i) your use of the Site or Services, (ii) your violation of these Terms, (iii) your violation of any law or third-party right, or (iv) Client Content you provide to us.

13. Termination

We may suspend or terminate your access to the Site or Services at any time, with or without notice, for any reason, including violation of these Terms. Upon termination, all provisions that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

For engaged clients, the engagement document or order form governs termination of the paid Services relationship.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Indiana, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms, the Site, or the Services will be resolved in the state or federal courts located in Hamilton County, Indiana, and you consent to the personal jurisdiction of those courts.

Any cause of action you may have arising out of or relating to these Terms must be commenced within one (1) year after the cause of action accrues; otherwise, it is permanently barred.

15. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice. Your continued use of the Site or Services after changes are posted constitutes your acceptance of the updated Terms.

16. Miscellaneous

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision. These Terms, together with the Privacy Policy and any engagement document, constitute the entire agreement between you and SchedulePeak regarding the Site and Services.

17. Contact Us

Questions about these Terms? Contact us at:

AA Ventures LLC (operating as SchedulePeak)
Fishers, Indiana 46037
United States
Email: hello@schedulepeak.com